Create a Request based on an asset

Create a Request based on an asset

Is it possible to create a request based on an asset rather than a workstation. For example if you have a faulty printer....instead of entering a workstation you enter the printer details as it may have multiple workstations using it. If you track the history of the printer rather than the workstation you will have a more accurate history of the printer.

Having the requester limited to only Workstations make it hard to identify your issues. You may also want to put a request in for a monitor, router, switch, server, UPS and keep history on each item. You can successfully add them in the asset section but cant create requests for them.

Also has the Q2 release come out yet? if not what is your eta

regards

Peter







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