Hi all

I would like to seek for help to create a report by Request Status

The report will be look like the attached one from my existing Excel file.

Requirement:

1. Group by Category

2. Count of uncompleted ticket for last week

3. Count of created ticket for this week

4. Count of completed ticket for this week (it should include those outstanding ticket from last week that may closed in this week)

5. Count of uncompleted task as of this week (or as of print date)

6. Percentage each category among the total

7. Summary of ticket.