Hi,
In my enterprise, our monitoring tool only send incidents to SDP 30 minutes later than incident's real time. It's a particular workflow.
And "Created Date" field on SDP Ticket must be filled with real time of incident, occurred 30 minutes before.
I have read SDP Rest API documentation and there's an information about "Created Date" attribute.
What time stamp (format) should I do to fill this field in Rest API?
- <Operation>
- <Details>
- <requester>thiago.paz</requester>
- <subject>Created Date attribute - API</subject>
- <description>What time formart use following?</description>
- <createddate> ?????????????? </createddate>
- </Details>
- </Operation>
SDP 9.1.1.2
MSSQL