Couple of suggestions?

Couple of suggestions?

Hi, we have just purchased SDP for our firm and we are very pleased with it. There are a couple of suggestions and questions that I have.

Firstly, would it be possible when scanning a Domain or Workstation for it to detect the current logged on user? Most of our Users use the same Workstation everyday so this would make assigning each user to their workstation far easier for me.

Also when scanning some of our Workstations fail the scan for some reason. Would this have anything to do with the DCOM service being already in use on some of our machines?

I read that it will soon be possible to edit the body of the text in auto-responce emails sent from SDP, when will this update be released?

On the Requests screen, would it be possible to sort the requests, by either due date or priority (which isn't shown). Also a different colour of text for requests that are overdue, so its more noticeable? You can currently view "My Open Requests" would it be possible to select "View *Technician name* open requests"? Or maybe some more advanced filtering so we could filter by priority or any of the other fields?

I think thats it for now sorry to appear to go on, because we do really like the software, but these little extras would be very helpfull.

Thanks

Dunk













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