1. On the request tab of a technician where all the jobs are can the whole line be colored based on its priority instead of just the priority column?
2. Is there pop up reminders available if a request SLA is expiring soon or there has been an update on the job from the requester without manually setting reminders for each job
3. Is there away to change the layout of the portal on what the requester sees.
4. on the requester portal after clicking 'submit new request', is it possible to make the 'new issue' button larger, change the name of it and move it somewhere else on the screen.

Asking these as this is what a few people of the IT team is asking after presenting this app to them

Cheers

James