Count of Support Group assignments
I am trying to report on the number of Assignments made to different support groups.
i.e.
If a request is assigned to GroupA, then GroupB, then GroupC, then back to GroupA i would count this as 4 assignments.
Is there any way that I can report on this?
i.e.
If a request is assigned to GroupA, then GroupB, then GroupC, then back to GroupA i would count this as 4 assignments.
Is there any way that I can report on this?
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