When I test this feature, I found sometimes it's no action even if I enabled this feature.

And sometimes a part of field values be changed using the content in email.

I have following question:

1. After SDP done parser, should it clear/delete the contents of email? By now I saw them as request's description.

2. If I define the DESCRIPTION="some contents" in email, does this part be parsed as request's description?

3. If I specified a not exist requester in SDP as "REQUESTER=...", does SDP generate a new requester in it?

4. If I specify a request template in the email, but contents be different from the template, how SDP process this?

5. I hope SDP can delete the content of "Subject contain" in the generated request.

6. If there is some error during parse the email, the email be converted as a new request as no parser?

Thanks