First Attempt

Scenario:

I set the Condition as On Field Change and Technician is "Ralph" Execute Script Set TaskTemplate1

Result:

When i click on the single ticket and click on edit. then change the technician to "Ralph" the TaskTemplate1 is successfully added.

Second Attempt

Scenario:

I Tick the checkbox on multiple tickets then click on Action>Edit Request change the technician to "Ralph"

Result:

All the tickets was successfully assigned to "Ralph" however the script did not successfully executed. as there are no task after the edit.

Please try to recreate the issue and let me know the result as soon as possible. Thank you.