Hi,
We are using Servicedesk plus (7100)
The problem we are facing is the following : after a while, some scheduled reports (from network monitoring)
are corrupt.
Daily a report as pdf attachment is generated, and send by mail. These pdf's are coppupted after a week of two weeks. When opening the list of generated reports, opening the report results in the same corrupt file. I assume something went wrong while writing the pdf?
This problem occurs with some reports, not all of them. When deleting the report, and recreating the scheduled report, after some time the problem repeat itselves.
Is this a know issue, or can we solve this?
Regards,
Rolf