I'm trying to set up some Service Catalog items.
I've configured one item, and it features some Field & Form rules which are going to be common across several of the Items. I was pleased to see there appears to be a "Copy Template" function (which is great, as the same option
does not exist in Incident templates)
The Service Item I am copying contains a couple of rules which execute scripts. Here is an example script from that Item:
(NOTE : script is not complete in this screenshot, and continues offscreen)
If I copy this Service Item, it appears to copy all of the Field & Form rules with it.
However, in the new copy, if I look at the rules that execute scripts, it seems to have inserted the '/' at various places in the script, which of course stops it working:
Any rules that
do not use a script copy without issue.
Does anyone else have this problem?
Version I'm testing:
9.3 Build
9326