Hi

we are running version 9.0 build 9002. A lot of our users seem to be having difficulty copying and pasting into the incident area either text or screenshots.

Sometimes it works and sometimes it doesnt. It doesnt give errror messages the cursor just stays in blinking in the body of the incident

all users on Windows 7 Pro and are running Internet Explorer 9.

I have had a look on the forums and though there does seem to be people asking questions re this there is no solution.

Any ideas would be most helpful

 

Dave Harbourne