We are running ServiceDesk Plus 8.0.0 build 8007.  A user entered a ticket and copied the webpage into the ticket.  This caused a problem with the ServiceDesk software.  Everything below the first sentence disappeared from the ticket.  This includes the rest of the text, the reply/forward buttons, the Requestor Details, and any other sections lower in the ticket.

 

We were not able to copy the HTML and did not capture any screenshots.  The problem was resolved by editing the ticket and toggling the HTML source button.