Converting to free version

Converting to free version

I've tried out the Professional version of ServiceDesk Plus and love it, but it looks like it just isn't in the budget this year.

How do I downgrade to the free version?

I have myself and an assistant. Do I need to do anything, such as transfer all tickets to the Administrator account? Or just let nature take its course and it will disable his account automatically?

I just don't want to lose any settings or existing tickets.





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