Contracts raise a ticket prior to expiry
I would like to know if there are any ways to have contracts raise a ticket prior to them expiring? I recieve an email, but after it is read it may slip my mind and I forget. I have tried sending to a distribution group and have the helpdesk as a recipient but the users get the mail not the helpdesk. It would seem to be a nice feature to have a selcted box to raise a ticket on 'notify before' so that there is a perminent reminder until the contract is renewed.
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