Contract Management Enhancements!
ServiceDesk Plus has been upgraded for several years and several versions, but the contract management department is still weak, inefficient, and poor.
I would like to propose several enhancements to improve the Contract Management module:
* Improved contract list view with more flexible filtering and customizable columns
* Print-friendly preview layout before finalizing contracts
* Kanban-style board view for better lifecycle tracking
* Dedicated section for draft contracts pending approval
* Configurable approval workflow for contracts
* Ability to link requests / Projects/ Changes / Problems to Contracts
* Form and field rules (mandatory conditions, dependencies, validations)
These improvements would significantly enhance visibility, governance, and operational efficiency in contract management.
It should not be forgotten that supplier management is an important part of ITIL.
Thank you for considering this proposal.