Hi,

 

What do you do when a customers contract has expired, and customer has said he doesnt want to extend the contract?

I do this:

But why isnt this done automaticly?

If a contract has expired, then the Account, incl. the users shouldnt have acces to the portal, right?

Will this be a part of the upcomming "Inactive Account" feature? So that an Account will automaticly be inactive when a Contract has expired.

This would be a great help for us.

 

What do you think?