Continual Improvement - from decentralized to centralize management

Continual Improvement - from decentralized to centralize management

Is there a plan to add continual service improvement module within SDP?

As of today, there are multiple service improvement ideas floating around multiple platforms:
- emails
- spreadsheets
- tickets
- project post-deployment reports - what went wrong, what could have been done better
- etc.

Currently, I can see it within Service-Now:

                New to ADSelfService Plus?