Consumable Management in SD 6.0
Dear Support,
Can we have some solution to manage consumable (Such as Cartridges, Toner, etc.), because, the existing service desk we do not have any option to manage the consumables, the process as follows
1. Users from any department requesting consumable from IT Asset for their printer
2. Consumable are available in IT Store.
3. I have to issue the consumable for the same request.
4. Every month end i have to provide a report to finance for the consumable issued to each department.
5. some users may request more than one time for any consumables. so i will have to provide the cost of consumable issued to each cost centre of the department.
So please try to provide any suitable solution for the above subject in Service Desk 6.0
Can we have some solution to manage consumable (Such as Cartridges, Toner, etc.), because, the existing service desk we do not have any option to manage the consumables, the process as follows
1. Users from any department requesting consumable from IT Asset for their printer
2. Consumable are available in IT Store.
3. I have to issue the consumable for the same request.
4. Every month end i have to provide a report to finance for the consumable issued to each department.
5. some users may request more than one time for any consumables. so i will have to provide the cost of consumable issued to each cost centre of the department.
So please try to provide any suitable solution for the above subject in Service Desk 6.0