Hi, I can't believe that there isn't a way to ask for consent when taking remote control, with a timeout where if the user hasn't replied, for example because they're not there, then we enter.

Refusing connection makes no sense to us. At least give us the choice as an option! What do you do if you timeout, disconnect or log in...

https://www.manageengine.com/remote-desktop-management/help/user-confirmation.html

The result of not having an option is that we don't ask for consent, but the end user is legitimately unhappy because they feel we're forcing them to take control...

Am I the only company asking for this obvious functionality?

Kind regards,

G.