Connectivity Problem
Hi.
I am Naveen and i am using the Service Desk plus last some days. i found a error that i am unable to add some PC into the Inventory List... When i Run Scan Workstation option By giving the name of the PC in Domain mode and also Proper Domain name is given but after scan its show the result "FAILURE : No response received from workstation while connecting". But my particular Work Station is properly running and i can ping that machine and also able to take the machine remotely......
Kindly Suggest..
Thanks
Naveen Kumar
Network Support Executive.
Jaipur
I am Naveen and i am using the Service Desk plus last some days. i found a error that i am unable to add some PC into the Inventory List... When i Run Scan Workstation option By giving the name of the PC in Domain mode and also Proper Domain name is given but after scan its show the result "FAILURE : No response received from workstation while connecting". But my particular Work Station is properly running and i can ping that machine and also able to take the machine remotely......
Kindly Suggest..
Thanks
Naveen Kumar
Network Support Executive.
Jaipur
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