HI,

Besides configruing the email server settings in SDP do i need to any configuration with my Exchange 2003 server?

 

It seems like SDP will not fetch emails. I want to implement a system where our users can submit an email and create a ticket to the helpdesk.

 

I have set the SDP mail server settings to fetch email every 1 minute, and i can send emails fine, and reply to them too, but when i try to send email to helpdesk@domain.com SDP will not create a ticket.