Hi i would like to know whether it is possible to configure Service deskplus with 2 different outgoing emails.

For example:

1. an incident is raised and email gets sent out using service@test to the customer. so they know it is regarding incident and frm service Desk.

2. A change is raised and at each stage etc an email is sent from change@test  to key people. this is so people know an email is from Change management team and refers to changes in the Service desk plus system.

thankyou