Configure the link when open a ticket

Configure the link when open a ticket

Hi again,

Can we configure the link when a user open a ticket?

We have now a link like this:

h**p://ucpfhds01:80/WorkOrder.do?woMode=viewWO&woID=4678

and we want like this:

"Problem number 4878"

It's possible?

Best Regards,













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