Configure request
Hey,
I would like to configure a sort of workflow which is changes based on specified criteria in the self-service portal.
For example we have 4 different options to choose from:
- iPhone 6
- iPhone 6+
- iPhone 6s
- iPhone 6s+
As seen below I made a drop down list with the available phones.
Now I would like if they choose iPhone 6 they can choose for example the 8, 16, 32GB model after choosing they get a new field with the available colors for that model.
When they choose iPhone 6+ they can choose the 16,32,64 GB model and after that a new field of choosing the available colors for that model.
Is this possible in servicedesk? I have tried to realize this with "field and form rules" but didn't work as expected.
Kind regards,
Jordi van Oosterbosch