Configure Proxy
Hello all,
My ISP has a Web Filtering pretty bad, so I have some problems on my web browsing. Meanwhile, the ISP gave me a proxy to be able to access to the websites, (example: isp.proxy.com; port 8080).
Because of this the ServiceDesk Plus, on the Mail Server Settings doesn't work properly. The incoming Mail Fetching fails due to that the Web Filtering doesn't allow receive the mails.
Question: How can I configure the proxy server on ServiceDesk Plus in order to the incoming Mail works properly?
Thanks in advance.
dazdani
My ISP has a Web Filtering pretty bad, so I have some problems on my web browsing. Meanwhile, the ISP gave me a proxy to be able to access to the websites, (example: isp.proxy.com; port 8080).
Because of this the ServiceDesk Plus, on the Mail Server Settings doesn't work properly. The incoming Mail Fetching fails due to that the Web Filtering doesn't allow receive the mails.
Question: How can I configure the proxy server on ServiceDesk Plus in order to the incoming Mail works properly?
Thanks in advance.
dazdani