Conditions
Hi,
I'm currently testing the professional Edition Build Number : 5505 of the ServiceDesk ManageEngine and I'm having problems while setting the conditions for the SLAs or the Business Rules. If I set for example a condition: if the requester name is and I click Add, the condition is added, then when I save, and I re-enter to edit the SLA or business rule, the condition disappears....
Please advise on the possible reasons causing this problem.
Thank you,
Chady Saad
I'm currently testing the professional Edition Build Number : 5505 of the ServiceDesk ManageEngine and I'm having problems while setting the conditions for the SLAs or the Business Rules. If I set for example a condition: if the requester name is and I click Add, the condition is added, then when I save, and I re-enter to edit the SLA or business rule, the condition disappears....
Please advise on the possible reasons causing this problem.
Thank you,
Chady Saad
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kkevin
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