Remote Control - Two Network Card in Computer

Remote Control - Two Network Card in Computer

Hello

I'm new in this community.
Right now I am testing Desktop Central 10 Remote Control and I faced the problem.

The PC has two network adapter.
One adapter is for external network use and other is for internal.

My Problem is that I can not connect with this computer from Tools > Remote Control > Connect although I can scan PC from Inventory > Scan Systems > Scan Systems or Scan All and the scan process finishes successfully (Scan Status: Success & Remarks: Scanning Completed ) 

Is there any way to tell Desktop Central which network card to use in PCs for Remote Control features?

I have tried:
  1. IP Scope Add
  2. Agent Re-installation
  3. Scan for several times
  4. PC Restart
  5. Turn off network adapter Automatic metric and give the priority to External Card
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