[Complimentary webinar] The new digital workspace: Delivering frictionless IT and business services across the enterprise

[Complimentary webinar] The new digital workspace: Delivering frictionless IT and business services across the enterprise

Hey there!

 

We have a new webinar titled The new digital workspace: Delivering frictionless IT and business services across the enterprise coming up on May 27 at 8am PDT. We’ll discuss the growing importance of IT and enterprise service management (ESM) platforms in the new remote and hybrid work environments.

 

The webinar will feature guest speaker Charles Betz, Forrester's principal analyst, to guide you through the topic. 













What is the webinar about?

 

The transition to remote work has changed the daily experience for employees worldwide. Informal communication channels have in many cases vanished. For example, you can’t simply walk down to the IT (or HR, or Facilities) department and talk to the receptionist anymore.

 

This is why IT and ESM platforms are more important than ever. In this webinar, Charles Betz from Forrester will discuss:

 

  • The fundamentals of service management and how they apply across IT and business functions.
  • The importance of a unified service management platform and a service catalog.
  • How service owners need to take greater accountability for service performance and outcomes by applying product management thinking.

 

Don’t miss out—Register now !