[Community Tools] Tryout Beta Version of "DIY Implementation" in ServiceDesk Plus ChatBot

[Community Tools] Tryout Beta Version of "DIY Implementation" in ServiceDesk Plus ChatBot

We have launched the Beta Version of "DIY Implementation" in our chat BOT. Now, Dhanya aka Zia can build a personalized plan based on a user's inputs.


Users can implement the product using the document or they can initiate a chat and specify the unique implementation ID. The BOT will offer step-by-step instructions to implement the product. If they encounter any issue they can get support instantly from the BOT or they can talk to a technician, solve the issue and get back to the step where they left.

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To try, I need technical assistance >> ServiceDesk Plus(On-Premises) >> DIY Implementation(Beta). 





Please try out and let us know your feedback!