Communication Lacking on Request #8020222
Could someone from the ServiceDesk Plus support team please respond to the request number listed in he subject line? Not only did I submit this request on 2/13, but sent a follow up to that request on 2/15 and have not receive an acknowledgment or follow up to the request. I have again attached the log file per your instructions. The issue reported is causing challenges in patching systems, and I would like to this resolved soon!