Common requests report in the Service Desk system

Common requests report in the Service Desk system

Dear all,

How can I generate a report from the system that can help me in knowing the commonly created requests/incidents in the system?

This report will help us in deploying necessary resources in handling common requests and even plan. I cannot see a standard report in the system that can help in me in getting this report.

Your assistance will be appreciated.

Regards,
Davis M Onsakia

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