Collecting Warranty information during asset scans - how?
When doing asset scans, how do I get warranty information? This data isn't being returned when I do asset scans.
Right now, I'm just testing on scanning about 10 Dell servers. It collects all the hardware/software, including the service tag ID - but not the warranty information. is there some setting I need to check off or something?
I am using Service Desk 8.1.0.
Thank you
Topic Participants
steve02aa
Thomas L
Charles Arokiaraj Ignatius
Treeman_2004
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