CMDB REST API Update CI - Resource Serial No.

CMDB REST API Update CI - Resource Serial No.

Hello,

I am trying to post a simple update using the API.  The API documentation says to use "Resource Serial No." as the field name for serial number, but the post result says "message": "Invalid field name 'Resource Serial No.' specified."  Does anyone know the correct field name to use for serial number in the criteria parameters?

Thank you.

Resource Serial No. String

Serial number of the resource



Input:

<?xml version='1.0' encoding='UTF-8'?>
<API version='1.0' >
    <citype>
        <name>Windows Workstation</name>
        <criterias>
            <criteria>
                <parameter>
                    <name compOperator='IS'>Resource Serial No.</name>
                    <value>2UA3361RYZ</value>
                </parameter>
            </criteria>
        </criterias>
        <newvalue>
            <record>
                <!-- Product Name/Type cannot be updated using Update Operations-->
                <!--parameter><name>Product Name</name><value>Unknown Server</value></parameter-->
                <parameter>
                    <name>Department</name>
                    <value>Planning</value>
                </parameter>
            </record>
        </newvalue>
    </citype>
</API>




Results:


{"API": {
   "version": "1.0",
   "response": {"operation":    {
      "name": "update",
      "result":       {
         "statuscode": "3025",
         "status": "Invalid column(s) specified.",
         "message": "Invalid field name 'Resource Serial No.' specified."
      }
   }}
}}

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