We are starting to use the CMDB configurations and poulated the servers.
We like seeing the relationships of the CI/CMDB to get an idea of the relationships, however wqe cant view those relationships from within a change order when an impacted asset has been assigned. That would be great if we can somehow access the relationship from within the change.
Also
When CMDB have a change associateed to them, you see an exclamation mark meaning there is an upcomming impact. it looks like !
this is great but for some reason people that we assign a customized view asset role, get a javascript erreor when trying to view the !..people with edit asset can see the change that is impacting that CMDB.
We can only have 1-2 users edit assets for security concerns, but a majority of our users should be able to work view the assets and associated change and requests.
Thanks for your help.