Hi there,
We're setting up the CMDB in ServiceDesk Plus Cloud, and I'm curious how other organizations are handling deactivating CIs that are no longer in use, like a server that gets sunset or a SaaS application we're no longer using. I was going to add a Status picklist, but realized I'd have to repeat it on every CI Type in use, so I wondered if there was a better way (short of deleting it, which isn't preferred).
Thanks!
Megan Bermudez