CMDB CI status

CMDB CI status

Hi there,

We're setting up the CMDB in ServiceDesk Plus Cloud, and I'm curious how other organizations are handling deactivating CIs that are no longer in use, like a server that gets sunset or a SaaS application we're no longer using. I was going to add a Status picklist, but realized I'd have to repeat it on every CI Type in use, so I wondered if there was a better way (short of deleting it, which isn't preferred).

Thanks!
Megan Bermudez

                New to ADSelfService Plus?