Closure types
Hi
Is there an option to setup closure types?, ie hardware, software, user issues etc.
This would be handy on the reports showing where upgrades or training is required in a particular area.
At the moment i can only see entering a resolution, unless i have missed a setting where this can be configured.
Thank You
Is there an option to setup closure types?, ie hardware, software, user issues etc.
This would be handy on the reports showing where upgrades or training is required in a particular area.
At the moment i can only see entering a resolution, unless i have missed a setting where this can be configured.
Thank You
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