Closing call customer acknowledgement + other related

Closing call customer acknowledgement + other related

Original Post Mar 2007 - User Efem Toptas

Customer needs to acknowlege this call is closed, and discussion on process of reopening the same call if customer agrees and the situation reoccurs

http://forums.adventnet.com/viewtopic.php?t=47731

See 2 page discussion with logic process from SC.

Another one dropped off the roadmap, please vote!

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