Close Request Link in Resolved Email template
When i created a new resolved message template and added the close case link it puts it in but incorrectly. The addess has an extra address in the link so it looks like this
http://HelpDesktest/http://Helpdesktest/workorder/CloseWorkOrder.jsp?woID=14&KEY=1190003828867
When i edit the link of the request it looks like this.
http://HelpDeskTest/$RequestCloseLink
If i try and remove the http://Helpdesktest and just leave the $ part when i save it and re open it the http:// part is back again. This is an issue in 7.0 of the helpdesk. Any help with correcting this issue would be very much appriciated.
http://HelpDesktest/http://Helpdesktest/workorder/CloseWorkOrder.jsp?woID=14&KEY=1190003828867
When i edit the link of the request it looks like this.
http://HelpDeskTest/$RequestCloseLink
If i try and remove the http://Helpdesktest and just leave the $ part when i save it and re open it the http:// part is back again. This is an issue in 7.0 of the helpdesk. Any help with correcting this issue would be very much appriciated.