Close Request after entering Solution

Close Request after entering Solution

Hi there,

Here another suggestion:

When entering a solution, in the panel "Tasks" on the right the action "Close Request" is available. When clicking on "Close Request" the entered solution is not being saved, so you have to save the solution first, then close the request.

It would be nice if the entered solution will be saved too when clicking "Close Request" from the "Tasks" panel. Or maybe put a checkbox "Close Request" above the "Save" button, if the checkbox is checked and the button "Save" is clicked the solution is being saved and the request is being closed.

I hope this is useful.


Kind Regards,

Ronald
(Netherlands).













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