We used to have Service Desk Setup and we had an account we used from Active Directory to authenticate to the Service Desk Plus Server apparently. Anyhow, I want to clear out ALL of the settings for Service Desk Plus. I can't seem to figure out how to do this.
Also, I thought there was a way to perform a Database Backup in the Admin tab of OpManager, but I can't seem to find that anymore. :( Any help on how to backup the DB would be great.)
Jonathan Roundy