Hello,

 

After upgrading to 8.10 we noticed that when we choose a technicians name from a template then save the ticket, it does not save the technicians name.  The technician has to then go into the saved ticket, drop down the technician field and choose their name again.  This was an issue that only appeared after upgrading to 8.10. 

 

This does not happen for the administrator account.  Any suggestions on where to start with this?