Good Day

I really like the new Checklist function. However, I think there are a few things that could be improved.

First, there is a character limitation to the Item Name, which limits us in describing what to do. It would be great if this limitation could be lifted.

Second, I tried to put some of the information alternatively in the help text field, however most of the time it is not displayed. For example I added some URLs, which are not displayed when hovering over the information icon. It looks like a bug to me that could be fixed in a feature update.

Third, some of our cases require filling in a checklist multiple times. For example: We might have a case where we need to install 20 computers. For each computer we complete the same checklist (but with different values like Computer Modell or Computer name). In this scenario we need to create 20 tickets for this one case instead of filling in the same checklist multiple times in the same ticket.