Changing the URL text to suite a specific browser
Hello all, I have a request to see if it's possible to change the text on the URL that comes when a call is logged etc. The problem I have is I have to make ie the default browser on all workstations because our current Business Management package only supports ie currently. Now if I use SD Plus with ie I find that SSO doesn't always work very well. I spoke to support and they said use Chrome, so I rolled it out via gpo along with a shortcut to everyone's desktop with "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe"
http://itsupport.ourdomain.co.uk and it works spot on. The only issue I have is that when an email comes through to the staff informing them of service request etc. and they click on the link in Outlook, it goes to ie. Is there a way in SD Plus I can edit the URL text to open the links up in Chrome whilst keeping ie as the default browser using a similar line of code I have in my desktop shortcut above? All help is most appreciated.