Changing the solution template?
Hiya there,
Now i might be blind, or this might just be a feature, but i'll ask anyways.
We would like to change the text that gets sent on email to the requester when we fill in the Solution and close the case.
The only problem is that i've been unable to find where i can do that if it's even possible.
Now i might be blind, or this might just be a feature, but i'll ask anyways.
We would like to change the text that gets sent on email to the requester when we fill in the Solution and close the case.
The only problem is that i've been unable to find where i can do that if it's even possible.
This is what it looks like currently.
Din forespørsel [ID:10880] har blitt løst.
Tittel : Sample text (title)
Beskrivelse : Sample text (description)
Løsningen er : Sample text (Solution)
Klikk her for å avslutte saken Close Request
This Request will automatically close after 8 days.
Om du ikke er fornøyd med løsningen, svar tilbake for å åpne saken på nytt.
Is there anything i'm able to do here to change/alter this text? If so, where?
Thanks in advance!!
With Kind Regards
Lars Sverre Levang
IKT-Lærling // IT-Drift
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