Changing the host name on the ServiceDesk Plus server
I am working on a migration of SD+ to a new server. SD+ is currently running on server_A and we are standing up server_B to migrate to a new OS (Windows Server 2008 R2) and database (MS SQL 2005). I have read the FAQ and have the migration instructions, but my Administrator has a question I have not yet found an answer for.
As the last step in the migration we are planning on shutting down the old server (server_A) and changing the name and IP address of the new server (server_B) to the old server's name (server_A) and IP so as to make the impact on the users as small as possible. Will this cause any issues with Service Desk Plus? I realize we'll probably have to reconfigure the database connection with the ChangeDBServer.bat batch program, but will there be any other issues, such as changing any fields within SD+?