Changing request template removes entered data
Hi,
Has anyone else noticed that when the request template is changed that the data entered for the request is removed?
Example:
- select new request
- select a requester
- Change Template from drop down
- Template changes and details disappear
I understand that some templates require different fields and default values, but shouldn't some info be retained, such as the actual requester?
Thanks.
New to ADSelfService Plus?