Changing Request ID

Changing Request ID

Good Morning All,

Hope this finds everyone well.  We've recently added ServiceDesk to our Internal Network and have been very impressed with it so far.  I do have one question at the moment, however.  Is there a way to change the way that ServiceDesk labels Request ID's?  It appears that, by default, it labels them by number, starting at 1 and incrementing up (2, 3, 4, etc.).  Is there a way I could make it, lets say, have it ID the Request based on the date?  For example:

09170903 - Request 3 on September 17, 2009.  Or something like that?

Thanks for your help.

~James Murphy

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