I'm running PMP with domain credentials on the server. The credentials are in what we call the "parent" domain.

 

We've added this account to the local ADMINISTRATORS group on a computer joined to a child domain (there's an inherent trust relationship in the forest).

 

 

When trying to change the password on this account, we get an error:

Configuration information could not be read from the domain controller, either because the machine is unavailable, or access has been denied.

 

My understanding is the PMP 6300 uses the service account on the server as the account it tries to authenticate to the resource with. Because we've explicitly added this resource, we're confused as to the error.

 

Where should we start looking to troubleshoot?