changing notification templates
I have noticed when modifying notification templates the format of the message appears to be inconsistent with the template.
Is there a way to ensure after modifying these templates that message are not double spaced?
Example Template: E-Mail technician when a request is assigned
Request: $RequestId
Date/Time: $CreatedDate
Priority: $Priority
Department: $RequesterDepartment
Category: $Category
Contact: $RequesterName
Phone: $RequesterMobile
Status: $Status
Title: $Title
Description: $Description
----------------------------------------------------------------------------------------------
Request: 901
Date/Time: 03-Feb-2006 14:54
Priority: Medium
Department: Information Systems
Category: Horz Clin Devices
Contact: Claudette Hasty
Phone:
Status: Open
Title: Need SC CRT/Port aldso - Create Unit ID for 167.183.19.120
Description: Create Unit ID - In addition need SC CRT/Port
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