I am trying to change the email account used to fetch and send emails to SD+.  I stopped mail fetching, made the changes on both the incoming and outgoing page, and restarted fetching.  SD+ receives new requests sent by email to the new address but it continues to default (FROM field) to the old email address for replies.  I have also restarted the SD+ service on the server but there was no change in behavior.

 

There were no errors when the outgoing email information was saved.  The new account is added to the cc field for new incoming requests via email (and the mail is properly delivered) but the old address remains in the FROM field for requests created via the webform or by email. 

 

What am I missing?  Thanks in advance.

 

-Vic